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We can do data recovery on the following types of Drives


  • Hard Disk Drives (HDD)
  • Solid State Drives (SSD)
  • Portable Hard Drive
  • SD Memory Card
  • USB Flash Drives

These include the following types of devices:


  • Desktops
  • Laptops
  • Apple Macbook or iMac
  • Servers
  • Some Mobile Phones
  • CDs and DVD’s

The common causes of Data Loss are


  • Shock Damage (Such as dropping the device or drive)
  • Voltage Surges
  • Corrupted Files Systems
  • Accidental File deletion
  • System Failures
  • Removing a Drive before ejecting it
  • Accidental Factory Restores


My Computer Support have successfully recovered hundreds of devices and drives for home and business customers across Brisbane. By utilising the latest data recovery methods and techniques we’ve been able to achieve data recovery of all your files with a 95% success rate.

We have not only been able to prove ourselves with many amazing reviews for our computer repair services but also our data recovery abilities. Check out our reviews written by our customers on Google – which just proves our track record.


How much will the Data Recovery Cost?

Data Recovery is an extremely lengthy process that can take up to 10-12 hours to undertake depending on the level of damage to your device and drive.

Due to being able to multi-task during the long wait times copying/scanning/diagnosing can take on a damaged drive, we can often recover your files and back them up within the price range of $150. However, in more complex cases where the files are more corrupt or the drive is severely damaged it may take more time which can be determined upon inspection and calling our office.

What about Data Recovery for my Business

While a simple data recovery will cost similar to the above and the causes are often very similar – the consequences are often much higher for a business. Lost data can result in costly downtimes for sales and marketing, reduced customer service and in some instances legal issues may arise in the instance of lost financial data.

We are now offering managed business services to not only repair hard drive or data recovery issues but we are also able to repair and prevent any other computer related issue on demand for a small low cost fixed fee. If you are interested in this service please give us a call or see our Managed Business IT page.

What if it can’t be repaired by My Computer Support?

In 95% of cases we are able to fully recover your data and backup your important information to a USB or portable flash drive. However, in the instance we are unable to do do a full recovery there is another option which involves a data laboratory – white coats, gloves, special rooms.

A data laboratory is an extremely clean room which has sophisticated technology inside that can help recover files of the remaining 5%. However, the prices can hike to several thousand dollars depending on the severity of the recovery. If this is the case we can recommend you the best data laboratory within Brisbane with the highest success rates for your case.

Should I attempt this on my own first?

In almost every case we’ve seen attempted recovery performed at home and without experience has caused more damage and required more time to repair and recover at a later date. We have years of experience and research and testing behind us, ensuring we can recover drives in the fastest, most efficient and safest way to maximise the recovery – don’t risk losing your important photos, videos and documents.